Terms & Conditions
A Legal Disclaimer
Welcome to Luami, where comfort meets style! These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or purchasing from us, you agree to abide by these Terms. If you do not agree, please refrain from using our services.
Luami is a premium pajama brand based in India. Our products are designed for comfort and quality. By purchasing from us, you acknowledge that you are entering into a contract with Luami, a business registered in India.
To use our website and purchase our products, you must be at least 18 years old or have the consent of a parent or legal guardian. By placing an order, you confirm that you meet this requirement.
Terms & Conditions - The Basics
All orders placed on our website are subject to availability and acceptance.
Prices are listed in Indian Rupees (INR) and may include applicable taxes.
We accept various payment methods, including credit/debit cards, UPI, and online banking.
Luami reserves the right to cancel or refuse any order at our discretion.
We offer shipping across India. Estimated delivery times will be provided at checkout.
Shipping costs vary based on location and order value.
Once your order is shipped, you will receive tracking details.
Luami is not responsible for delays caused by third-party couriers.
We accept returns/exchanges within 7 days of delivery, provided the product is unworn, unwashed, and in its original packaging.
Certain items, such as personalized products and undergarments, may not be eligible for return due to hygiene reasons.
Refunds will be processed to the original payment method within 7-10 business days after the returned item is received and inspected.
All content on our website, including images, logos, text, and designs, is the property of Luami and is protected by Indian copyright laws.
You may not use, reproduce, or distribute our content without prior written permission.
What to Include in the T&C Document
By using our website, you agree not to:
Engage in fraudulent or deceptive activities.
Disrupt or interfere with our services.
Violate any applicable laws or regulations.
Luami is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
Our total liability shall not exceed the total amount paid by you for a particular purchase.
Luami reserves the right to modify these Terms at any time. Any changes will be posted on our website with the updated effective date.
These Terms are governed by the laws of India.